Privacy Policy & Terms

  • Last Updated: 19 September 2024

    At Umurobyi Lodge, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

    1. Information We Collect

    We may collect personal information such as your name, email address, phone number, payment information, and any other details you provide when booking a stay or signing up for our services.

    2. Use of Information

    Your information is used for the following purposes:

    • To process reservations and manage your stay.

    • To send you confirmations and updates regarding your booking.

    • To improve our services and enhance your experience.

    • To communicate promotional offers and news (you may opt-out at any time).

    3. Data Sharing

    We do not sell or rent your personal information to third parties. We may share your information with trusted service providers, such as payment processors and marketing partners, who assist us in operating our website and providing our services.

    4. Cookies and Tracking Technologies

    Our website uses cookies and similar technologies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings.

    5. Data Security

    We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is entirely secure.

    6. User Rights

    You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at info@wolf-leisure.com.

    7. Changes to This Privacy Policy

    We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

    8. Contact Us

    For any questions regarding this Privacy Policy, please contact us at:

    Umurobyi Lodge

    info@wolf-leisure.com

  • Last Updated: 19 September 2024

    Welcome to Umurobyi Lodge. By using our website and services, you agree to the following terms and conditions.

    1. Acceptance of Terms

    By accessing or using our website, you agree to comply with these Terms of Service.

    2. Booking Policy

    Reservations can be made through our website, directly by email or telephone or booking.com. Full payment may be required at the time of booking. Please refer to our booking and cancellation policy.

    3. User Responsibilities

    You agree to use our services for lawful purposes only and to refrain from any behavior that may harm our reputation or violate any laws.

    4. Intellectual Property

    All content on this website, including text, images, and trademarks, is the property of Umurobyi Lodge and is protected by copyright and other intellectual property laws. Unauthorized use is prohibited.

    5. Limitation of Liability

    Umurobyi shall not be liable for any damages arising from the use of our website or services. This includes indirect, incidental, or consequential damages.

    6. Indemnification

    You agree to indemnify and hold Umurobyi Lodge harmless from any claims, losses, or damages resulting from your use of the website or violation of these terms.

    7. Governing Law

    These Terms of Service shall be governed by and construed in accordance with the laws of Rwanda.

    8. Amendments

    We reserve the right to modify these terms at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

    9. Contact Us

    For questions regarding these Terms of Service, please contact us at: info@wolf-leisure.com